Trilanco boosts efficiency with Maginus Mobile

Before using Maginus, field sales staff would have to report back to the head office at the end of day by faxing through documents or calling the office, with the information then having to be manually inputed. Now staff can use a PDA device to place sales orders and obtain customer quotes from any location, and are able to automatically access information in real time on stock levels and availability. The result is faster, more efficient processing of sales orders.

Maginus Mobile allows sales staff to manage customer accounts whilst working remotely from the office, using a PDA device running the Windows Mobile operating system.

“We have used the Maginus ERP system for the past three years, and added Maginus Mobile to complement the solution,” said Gary Molloy, Trilanco's IT Manager. “Our field sales team have found the reporting function a key benefit. All information is in real time, ensuring accurate stock data. They can now do a number of tasks, including updating customer account details and raising Purchase Orders, all whilst away from the office.” Russell Dorset, sales and marketing director, Maginus, said, “This is an excellent example of our solutions empowering sales staff. Maginus Mobile is easily deployable, and very easy to use. It's vital for the sales team at Trilanco to be able to respond quickly to customer enquiries, the fact that they can now do so in real time delivers significant business advantages.”